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Trainer

Train, test and hire your sales staff

Trainer is an AI assistant that helps stores onboard new staff, lets them practise selling to AI customers and tests them before their first shift. Candidates take an entry test and an automated interview, so managers just read the report.

Built for Retail stores and chains

3 levelsof AI customers to practise on
50+tough situations built in
10goals in the scoring rubric
Features

What it does for you, concretely, from day one.

5-section training library

New staff learn products, processes, closing, tough situations and vocabulary on their own.

Managers edit the content

Update policies or new products without calling a developer.

Practise selling to AI customers

Staff gain confidence before meeting real customers, against easy, demanding and very demanding AI shoppers.

Rubric-based scoring

Fair scoring against 10 goals, with points deducted for getting policy wrong.

Final exam before first shift

Makes sure staff are ready with 50 theory questions, a practical test and a Pass, Average or Fail grade.

Daily exam attempt limit

Makes staff study properly instead of retrying blindly, with up to 3 attempts a day.

Answer by voice

Practise as if talking to a real customer, not just typing.

Super Mentor Q&A

Staff get instant answers on processes, promotions and warranty without asking a manager.

Customer care mentor

Helps defuse difficult customer cases and drafts replies in two languages.

Mentor reads images, PDF, Excel

Send a photo, document or spreadsheet and get it explained right away.

Candidate entry test

Screens candidates quickly with a 10-question, 15-minute industry test.

Automated interview

10 questions on personality and attitude, ending in Hire, Consider or Not a fit.

Reports for managers

Track training progress and hiring results in two separate reports.

Roles and PIN sign-in

Admins, staff and candidates see only their own area and sign in with a 6-digit PIN.

Monthly refresher tests

Keeps staff knowledge fresh with an automatic test every month.

Soon
What's inside

1 parts built into Trainer, sharing the same data and account.

CV ScreeningComing soon

Sift hundreds of CVs, meet only the right people

Upload CVs and AI reads and scores them against your criteria, then ranks candidates with strengths and points to probe. You only call the people at the top of the list.

What it does
  • Reads CVs in any formatTakes PDF, Word or image CVs without converting them.
  • Scores against your criteriaJudges what matters for your role, not a generic template.
  • Ranks candidatesSaves time by putting the best fits at the top.
  • Strengths and questions to askWalk into each interview knowing what to ask.
  • Suggested interview questionsGet a question set per candidate instead of writing your own.
  • Hand off to Trainer testsShortlisted candidates are invited to Trainer's test and automated interview.
In real life
01A new hire's first week

Self-study the library, practise with AI customers daily, take the final exam at the end of the week.

02Testing before going on shift

Managers only put staff on the floor once they pass both theory and practice.

03Hiring sales staff

Candidates take the test and automated interview; managers only meet those recommended.

04A customer threatens to complain

Staff ask the Mentor how to handle it and get a reply that follows policy.

Each business currently gets its own instance, loaded with your products and policies.

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Trainer

Free trial. For apps without open sign-up yet, Brothink support sets up a trial account for you.